Creating new customers
Customers are necessary to associate Ontakt instances with, and from there, license keys can be generated. To create a new customer, you must have login credentials. Reach out to Andy for support.
MAKE SURE TO VERIFY THAT THE CUSTOMER IS NOT ALREADY IN THE REGISTRY.
- Go to local.wolframmfg.com
- Go to the Ontakt Central Tab, and log in
- At the top, click the "Customers" tab
- At the bottom of the page, press "+ New Customer"
- Fill out all the necessary information regarding the customer
- Confirm that the customer was created
Creating new Ontakt Instances for customers
Instances are needed to generate license keys.
- In Ontakt Central, select the "Instances" tab at the top of the screen
- To create a new instance for a customer, scroll to the bottom of the page and click "+ New instance"
- Fill out the Instance Details, associate the instance with the customer
- Click "Save"
- Confirm the instance was created
Generating a new license for Ontakt Instances
A license needs to be created and applied to an Ontakt system
- In Ontakt Central, under the instance tab, select the "License expires" option for the instance you want to generate a license to
- Confirm the expiration date based off PO (Ontakt Central defaults 1 year expiration date)
- Click "Generate License Key"
- Save the license key in the respective sales/customer folder on Google Drive
- Follow the steps 2-6 listed here in "First time set-up"