OnTakt Central: Difference between revisions

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=== Creating new customers ===
== Creating new customers ==
Customers are necessary to associate Ontakt instances with, and from there, license keys can be generated. To create a new customer, you must have login credentials. Reach out to Andy for support.
Customers are necessary to associate Ontakt instances with, and from there, license keys can be generated. To create a new customer, you must have login credentials. Reach out to Andy for support.


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# Confirm that the customer was created
# Confirm that the customer was created


=== Creating new Ontakt Instances for customers ===
== Creating new Ontakt Instances for customers ==
Instances are needed to generate license keys.
Instances are needed to generate license keys.


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# Confirm the instance was created
# Confirm the instance was created


=== Generating a new license for Ontakt Instances ===
== Generating a new license for Ontakt Instances ==
A license needs to be created and applied to an Ontakt system
A license needs to be created and applied to an Ontakt system


# In Ontakt Cental, under the instance tab, select the "License expires" option for the instance you want to generate a license to
# In Ontakt Central, under the instance tab, select the "License expires" option for the instance you want to generate a license to
# Confirm the expiration date based off PO (Ontakt Central defaults 1 year expiration date)
# Confirm the expiration date based off PO (Ontakt Central defaults 1 year expiration date)
# Click "Generate License Key"
# Click "Generate License Key"
# Save the license key in the respective sales/customer folder on Google Drive
# Save the license key in the respective sales/customer folder on Google Drive

Revision as of 14:39, 7 August 2023

Creating new customers

Customers are necessary to associate Ontakt instances with, and from there, license keys can be generated. To create a new customer, you must have login credentials. Reach out to Andy for support.

MAKE SURE TO VERIFY THAT THE CUSTOMER IS NOT ALREADY IN THE REGISTRY.

  1. Go to local.wolframmfg.com
  2. Go to the Ontakt Central Tab, and log in
  3. At the top, click the "Customers" tab
  4. At the bottom of the page, press "+ New Customer"
  5. Fill out all the necessary information regarding the customer
  6. Confirm that the customer was created

Creating new Ontakt Instances for customers

Instances are needed to generate license keys.

  1. In Ontakt Central, select the "Instances" tab at the top of the screen
  2. To create a new instance for a customer, scroll to the bottom of the page and click "+ New instance"
  3. Fill out the Instance Details, associate the instance with the customer
  4. Click "Save"
  5. Confirm the instance was created

Generating a new license for Ontakt Instances

A license needs to be created and applied to an Ontakt system

  1. In Ontakt Central, under the instance tab, select the "License expires" option for the instance you want to generate a license to
  2. Confirm the expiration date based off PO (Ontakt Central defaults 1 year expiration date)
  3. Click "Generate License Key"
  4. Save the license key in the respective sales/customer folder on Google Drive