OnTakt: Maintenance

Part of the OnTakt User Guide.

Maintenance items are regular tasks that are performed for the shop as a whole or on a single machine. They can be scheduled to show up as alerts in OnTakt on an interval measured in hours, days, or weeks, with instructions for completing the maintenance item.

Maintenance issues are occasional maintenance items that can optionally be scheduled.

Maintenance Items

Maintenance items are regular tasks that are performed for the shop as a whole or on a single machine. They can be scheduled to show up as alerts in OnTakt on an interval measured in hours, days, or weeks, with instructions for completing the maintenance item.

Creating maintenance items

Only administrators and planners can create maintenance items

1. Navigate to the Maintenance page
2. At the top right of the Items table, click the "New item" button.
3. Select a type (task or measurement). The available form fields change based on the type.
4. Enter an identifiable name for the item.
5. Machine selection is optional. If no machine is selected, the item is considered to be "shop-wide".
6. Enter instructions to display when completing the item
7. To send reminders when regular maintenance items must be completed, switch to the Reminders tab at the top of the editor window and enter an interval. Once an interval is set (zero disables reminders), another option will appear that offers a list of notification channels to send messages to when the reminder comes up. Regardless of this option, an in-app alert will appear in the alerts pane.

For measurements, the following additional fields are available in the Info tab:

1. Enter the measurement unit to guide entry and analysis. For example, "%" or "mm".
2. Enter the acceptable range of the measured values. One or both ends of the range can be specified. If either or both ends is entered, another option will appear that offers a list of notification channels to send messages to when a measurement exceeds the range. Regardless of this option, an in-app alert will appear in the alerts pane.

Completing maintenance items

1. Click the green plus button in the Actions column of an item.
2. Follow the item's instructions (if shown). For tasks, check whether the task was completed successfully. For measurements, enter the measured value.
3. Enter any relevant notes

This window can also be accessed from the entry viewer (described below) by clicking "New entry" at the top.

Viewing collected data

Click the table row of a measurement item. A new column appears that contains the log of entries.

For measurements, a chart will be displayed above the table.

Maintenance Tasks

Maintenance tasks are maintenance items that record the date and time last performed, whether the task was successful, and user-supplied notes.

Maintenance Measurements

Maintenance measurements are numeric measurements that are taken on an interval and can be charted over time. They can define an acceptable range and notify when a value falls outside this range.

Maintenance Issues

Maintenance issues are occasional maintenance items that can optionally be scheduled.

One-time maintenance issues are instantaneous, for example, machine crashes.

Ongoing maintenance issues define a start and optionally an end date, such as scheduled downtime.

Creating maintenance issues

1. Navigate to the Maintenance page
2. At the top right of the Issues table, click the "New issue" button.
3. Select a type (one-time or ongoing). The available form fields change based on the type.
4. Enter an identifiable name for the item. As you type, names of previous issues will be suggested to make it easier to link recurring issues. Most browsers will allow you to press the down arrow on the keyboard from the empty name field to show all previous names.
5. For one-time issues, the current timestamp will be recorded. For ongoing issues, enter the start and/or end times. If left empty, the start time will be set to the current time, and the end time will stay empty. An issue with an empty end time is considered "unresolved".
6. Enter a helpful, detailed description.